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Sharegain: Remaining relevant in the age of digital disruption


11 September 2018 London
Reporter: Jenna Lomax

Generic business image for news article
Image: Shutterstock
鈥淐hange is happening faster than ever before and no matter how well you鈥檙e doing things, if you keep doing them the same way you鈥檒l soon be left behind鈥, according to Boaz Yaari, founder and CEO of Sharegain, in regards to the current securities lending market.

Yaari questioned: 鈥淗ow can we, as an industry, help it grow and push it up the path of progress? How do we attract a wider audience and increase engagement?鈥

In answer, he stated that the industry must recognise that 鈥渄igitisation does not create value
by itself; rather, it is a means to an end. In this digital age, we should accept that client behaviour is dramatically changing鈥.

Yaari commented on fintechs and insurtech that have made a success of embracing digitisation for their benefit in which he listed Revolut, Starling Bank, Transferwise, Stripe and Lemonade as such successes.

He said: 鈥淸These firms] have understood that digital capabilities which focus on client experience and the savvy use of data, must be at the heart of their business model in order to deliver a standardised solution with a strong value offering and engaging client experience.鈥

He added: 鈥淵et it hasn鈥檛 stopped them from religiously focusing on simplification, alignment of interests, reduction of friction while being as transparent as possible. With these companies you don鈥檛 get just a great app, you get an offering that exudes simplicity, engagement and transparency.鈥

鈥淭hey jump the end-user through the hoop of complexities associated with opening a bank account, buying insurance, making cross-border payments, taking business loans and much more. Unconvinced? Sceptical? Just ask their millions of clients.鈥

Yaari also said the industry must 鈥渦se more automation to reduce risk, streamline processes
and provide that slick client experience鈥.

鈥淭he utilisation of technology to replace all the labour-intensive processes must be integral to our conversations鈥, he said.

Yaari concluded: 鈥淭he stakes are high, the road is long and the challenges are many, but in the words of the great Warren Buffett: 鈥楾he most common cause of low prices is pessimism鈥欌攕ometimes pervasive, sometimes specific to a company or industry.鈥
鈥淲e want to do business in such an environment, not because we like pessimism but because we like the prices it produces.鈥

To read the full article, check out the 9th edition of The International Securities Lending Association鈥檚 Securities Lending Market report, available here.
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